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Director, New Business Development

Greater New York City (Hybrid)

Posted: 12/10/2024 Employment Type: FTE Job Category: Business Development Job Number: 2283 Location: Greater New York City (Hybrid)

Job Description


Title – Director, New Business Development 

Company: JDA TSG 

Location: Greater New York City (Hybrid)

Reports to: Chief Revenue Officer 

Salary: $150-$200k   Incentive Comp: $150-$200k              OTE: $300 -$400k  

Company Description 

JDA TSG, a leading professional services firm, is committed to helping clients across diverse industries tackle their most pressing business challenges. Through a combination of recruitment, managed services, advisory, technology solutions, workforce management, and onboarding expertise, we transform operations and drive measurable results. 

What sets us apart? We are the preferred partner for experience-driven brands that range from Microsoft to Intuit, LegalZoom to the NFL. Our long tenured relationships are built on a deep understanding of our client’s unique needs so that we can customize a solution that delivers both immediate and long-term results.  

Through due diligence, we ensure we place teams and talent with the right skills and cultural fit, enabling them to make an immediate impact from day one. Known for our unwavering focus, flexibility, and confidence, we consistently deliver exceptional results and cultivate lasting partnerships with every client we serve. 

We are currently seeking a Director, New Business Development to help spearhead a commercial strategy directly with the Chief Revenue Officer. This full-time, salaried + commission position offers competitive benefits. While based in the NYC area, we are open to remote candidates for the right fit. 25% + travel will be required.  

Who you are:  

The ideal Director of Business Development is an experienced and strategic Business Process Outsourcing (BPO) leader with a proven ability to drive growth by securing new business. This individual will be responsible for developing and implementing a sales strategy focused on generating net new revenue and building success from the ground up. 

Key qualities include:  
  • Proven BPO Leadership: Deep experience in leading business development within the BPO industry, with a strong ability to generate and close new business opportunities across multiple sectors. 
  • Strategic and Tactical Expertise: Ability to develop and execute a comprehensive sales strategy that aligns with the company’s long-term goals, while also managing the day-to-day execution of sales tactics to drive immediate growth. 
  • Relationship Builder: Strong existing relationships across various industries, with a natural ability to connect and build rapport with C-suite executives, decision-makers at all levels, and key stakeholders. 
  • Collaborative Mindset: Eagerness to work closely with the Chief Revenue Officer and the marketing team to refine go-to-market strategies, align business development efforts, and help shape the company’s future direction. 
  • Entrepreneurial Spirit: A self-starter who thrives in a fast-paced, dynamic environment and is excited by the opportunity to have a direct impact on the company’s success and growth trajectory. 
  • Results-Driven: A track record of consistently exceeding sales targets and driving business growth in competitive markets, with an analytical approach to pipeline management and sales forecasting. 
  • Customer-Centric Focus: A deep understanding of client needs, with the ability to offer tailored solutions that drive value for both clients and the company. 

Responsibilities:  
  • Achieve Annual Sales Targets: Meet and exceed annual sales quotas through strategic business development, positioning, and targeted sales strategies. 
  • Lead Generation and Prospecting: Drive lead generation, prospecting, and other sales management activities to build a robust and high-quality sales pipeline. 
  • End-to-End Sales Process Management: Oversee the entire sales cycle for new opportunities, from initial client outreach and presentations to RFI/RFP submission, negotiation, and deal closure. Manage the contract process, including negotiating commercial terms and finalizing agreements. 
  • Competitive Analysis and Positioning: Stay informed about the competitive landscape and leverage JDA TSG's differentiators.   
  • Client Relationship Management: Build and maintain strong relationships with new clients. Demonstrate the full breadth of JDA TSG's offerings, aligning capabilities with client needs to maximize value. 
  • Long-Term Client Engagement: Develop and sustain long-term, trusting relationships with senior decision-makers at target prospects. 
  • Collaboration with Marketing: Work closely with the marketing team to customize JDA TSG’s offerings to best address the specific business needs of prospective clients. 
  • Sales Pipeline Reporting: present pipeline reviews and updates to JDA TSG leadership. 
  •  Feedback and Process Improvement: Utilize established sales processes to collect feedback and continuously refine the sales approach, ensuring improved performance and outcomes. 

Your Prior Experience:  
  • Proven Sales Track Record: Strong "hunter" profile with a demonstrated ability to secure new logos selling outsourcing services across sectors / industries, and exceeding sales targets. 
  • Industry-Specific Experience: 7+ years of operational experience managing BPO services and leading business development efforts in the managed services space across multiple industries. 
  • Client-Centric Focus: A history of enhancing the client experience, through a consultative approach advising clients on creating value and achieving measurable business outcomes. 
  • Experience in RFI/RFP Processes: Extensive experience with vendor selection processes, including issuing and managing RFI/RFPs, and responding to client proposals with strategic insights. 
  • Deep Understanding of Customer Decision-Making: A solid understanding of how customers evaluate and make decisions regarding outsourcing and managed services, with the ability to tailor offerings to meet their needs. 

Benefits and Perks:
  • Healthcare - Comprehensive coverage for you and your family. 
  • Company paid dental and vision.  
  • Employee Assistance Program - Get support when you or your family need it with counseling and coaching. 
  • 401K with company match 
  • Paid holidays 
  • Paid time off 
  • Paid parental leave 
  • Paid Volunteer Day Off 
  • Whole Life insurance - Protect your loved ones and their future. 
  • Business travel accident insurance 
  • Pet Insurance 
  • Legal Insurance 
  • Identity Theft 

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States. 
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