Business Process Excellence Lead

San Diego, CA


Business Process Excellence Lead

1099 – Hourly (9+ months), San Diego, CA



We are JDA TSG, a managed services company & outsourcing firm that works with clients to transform business challenge into unparalleled opportunity since 2011. Our mission is to help our clients solve the toughest problems facing their business through strategic advisory, managed services, technology application & talent solutions. We call it Powering Possibility. Our clients call it success.

Job Details

JDA TSG has an immediate opportunity for a Business Process Excellence Lead consultant to support one of our critical client relationships in San Diego CA. The company’s BPR / Continuous improvement team spearheads efforts to institutionalize a process excellence culture and mindset along with delivering process re-engineering, optimization initiatives using Lean Six Sigma and Continuous Improvement methodologies, concepts and principles. They work closely with business stakeholders to plan, design and implement the end-to-end re-engineering, optimization initiatives of identified and prioritized core global processes.

This is a 12-month contracting role with the likelihood for extension and / or conversion to Full-Time.

Prior to Covid-19 the team worked on-site at their San Diego campus. Until Aug 2021, this position will be remote. Once the team begins returning to work on-site, the expectation is for the consultant work in (relocate to) San Diego. This is a required condition for the role.

The Process Excellence Lead will bring experience, skills, and capabilities to fulfill the objectives and responsibilities outlined below.

Core Accountabilities:

·      Deliver complex re-engineering and simplification / standardization / optimization of identified global cross-functional service processes as directed

·      Active participation in development of Process Excellence Community and Culture through active involvement in a variety of workshops, forums and training sessions related to Lean Six Sigma and other Process Excellence concepts and practices

·      Drive lean and Six Sigma processes into the service offering from concept to delivery

Required Qualifications:

·      Must be a certified Lean Six Sigma Green or Black Belt (5-7 years as Belt certified) from a reputed company

·    Must be PMP certified

·      Bachelor’s Degree and expertise in process excellence / optimization disciplines / techniques including Lean Six Sigma - Experience with Poka Yoke, Gemba, Rolled Throughput Yeild, and complex statistical analysis

·      Experience with the usage of Statistical Software tools (Minitab, JMP) is a must

·      Experience in, knowledge and understanding of services for high tech/software business models and core processes

Experience and Capabilities:

·      7 to 10 years of professional experience driving large, cross-functional and global process re-engineering and improvement initiatives (using Lean Six Sigma principles and concepts) with demonstrable business results

·      Strong facilitation skills and experience in managing stakeholder relationship, partnership and interactions (Kaizen, Kanban, Gemba, RTY, PCE)

·      History of directing work efforts in a matrix environment to achieve objectives effectively and efficiently

·      Experience understanding and facilitating change in a challenging and dynamic environment – handling challenge from senior stakeholders, push back from business-as-usual teams and a lack of understanding / appreciation of the benefits of Lean Six Sigma


Business Process Excellence Lead

1099 – Hourly (9+ months)
San Diego, CA
Project Management
April 21, 2021