Power BI Customer Engineer

  • FTE
  • Multiple U.S. Locations


At JDA TSG, we partner with many of the world’s top brands to make their operations more efficient, flexible, scalable and agile. Our business process outsourcing services free them to focus on delivering the very best experience to their customers. Our secret? Exceptional people—and the business acumen, collaborative culture and deep personal respect to make the most of their abilities. We are proud of our diversity and welcome people of all backgrounds, beliefs and sexual orientation.

Job Details

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

We have immediate opportunities for Power-BI experts s to join our team as Customer Engineers (CE’s). This is a remote (home based), salaried role with great benefits and a fantastic team. A CE’s time is dedicated to working with some of the largest, and most sophisticated companies in the world, usually F1000. You will be responsible for customer satisfaction, deployment, adoption, and support of SQL initiatives. They work with and assist customers in building, operating, and optimizing complex enterprise environments. You will be a trusted advisor, a specialist the room is looking to for guidance, education and adherence for best practices, risk mitigation etc.

CE's are home based and typically deliver services via Microsoft Teams. 

Salary Range: $100K - $120K based on experience.

Primary work includes:

· Standard Product Work Shops - Training

· In-Depth Product Reviews - White Board (Chalk Talk) Sessions

· Health Checks / Assessments

· Post Operational Review of Product Implementations

· Product Upgrade / Migration Assessments

· Systems Performance Reviews

· Act as the primary technical contact, providing customer visibility, advanced technical support, and problem resolution for corporate customers, including issues raised to the highest levels of management

The experience you’ll need to excel in the role:

  • Enterprise level support and administration focused specifically with the following: Power BI, SQL performance and tuning optimization, core sql + migration on prem and cloud, Azure data lake, Azure data factory, and Synapse.
  • Strong Business Acumen / Business Focused Technology Application
  • Candidates must be able to work independently
  • All versions of SQL Server (2012 and onwards)
  • Solving performance problems, query tuning, and optimization
  • Delivering and/or authoring technical training
  • SQL Server Integration Services, Reporting Services, Analysis Services
  • Expert level of Microsoft enterprise software product offerings
  • Effective learning skills
  • Works well in a team environment
  • Advanced Microsoft certifications preferred

Technical Skills you should bring to the position include Development experience in:

  • Powerbi
  • SQL Server Reporting service
  • SQL server Integration Service
  • SQL Server Analysis Service
  • Data modeling and database design. 
  • Indexing strategy   
  • Performance Optimization and Tuning Capabilities 
  • Partitioning data implementations 
  • Metadata management and repository usage.   
  • Database schema creation and management.   
  • Backup and recovery.   
  • Ensuring data integrity.   
  • Ensuring High availability and Disaster recovery.   
  • SQL code reviews with ability to dissect query plan, T-SQL code 
  • Sargability of statements   
  • Procedural skills 
  • Data security
  • Data Encryption 
  • Auditing 
  • Replication of data  
  • SQL Edition and version differences with discontinued and deprecated features 
  • Upgrade process 
  • Storage management techniques. 
  • Data Engine Capacity planning.  
  • General database management, Policy based management    
  • Extended events and Traces 
  • Basic Licensing and support scenarios 

About JDA TSG:

At JDA TSG, our core values provide the framework that allows us to continually focus on what made us successful in the first place. Quite simply, our values inform everything that we do. We knew from day one that if we hired smart, passionate people and provided them meaningful yet challenging roles, we will thrive as an organization. We are excited to be here, doing meaningful work.

We are committed to a diverse and inclusive workplace. We know diversity makes our team stronger, producing extraordinary results for our company our clients. At JDA TSG, everyone is valued and empowered to succeed.

Benefits and Perks:

· Healthcare - Comprehensive coverage for you and your family

· Employee Assistance Program - Get support when you or your family need it with counseling and coaching

· 401K with company match

· Paid time off

· Paid parental leave

· Volunteer Day Off

· Life insurance - Protect your loved ones and their future

· Business travel accident insurance 

JDA TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We are interested in every qualified candidate who is eligible to work in the United States.


Power BI Customer Engineer

Multiple U.S. Locations
Information Technology
May 9, 2023

Apply for this job


Drag and drop PDF here

By checking this box, I certify that all of the information furnished on this application and during this application process is true, complete and correct to the best of my knowledge. I understand that any misrepresentation or omission of facts called for may result in refusal to hire or, if hired, may result in my dismissal at any time regardless of when the false answer or omissions are discovered.